Pay Online With New Options

The City of Waterville is pleased to announce a new service—Online, Mobile & Phone Utility Payments.

Customers can pay from anywhere, seven days a week, 24 hours a day. To pay, they can log onto www.CityofWatervilleKS.org, download the “PSN Payments” app from the App Store or Google Play or call toll-free (877-885-7968) to an automated phone payment service. Residents can make a credit card, debit card, checking or savings account payment. They can make an immediate payment, schedule a payment or set up Auto-Pay and not have to worry about making a payment for each bill.

The City’s payment processor charges a convenience fee of $1.00 for check/savings payments and 2.5% (plus 75¢ if under $100) for credit/debit card payments.

Security of online information is always a concern, so when the City looked for a company to provide online and phone payments, that was a top consideration. They chose Payment Service Network (PSN) which has attained Level 1 Certification by the Payment Card Industry – Data Security Standard (PCI-DSS), the highest degree of security awarded by the industry. PSN specializes in providing billing, payment and communication services to utility companies and municipalities. The company was a pioneer in the online payment industry and is based in Madison, Wisconsin.

If customers have any questions, they can call PSN directly, toll free at 1-866-917-7368.